Privacy Policy

MUHAMMAD ABBAS ("we," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit mabbas.dev, contact us, or use our development services.

1. Information We Collect

We may collect the following categories of personal data:

Category	Examples	Source
Identity & contact	Name, email, phone number	Contact form, email, WhatsApp
Project data	Requirements, briefs, files, credentials	Provided by you for service delivery
Technical data	IP address, browser type, device info	Analytics and server logs
Usage data	Pages visited, time on site, referral source	Google Analytics (if enabled)
Communication	Messages, support tickets, call records	Direct correspondence
Subscription & billing	Plan details, payment status, renewal dates, gateway transaction IDs	Package purchases, hosting, domain, and subscription orders
Hosting & subdomain	Subdomain name, server logs, DNS settings, usage data	Services such as yourname.mabbas.dev and related hosting

2. How We Use Your Data

We use personal data for the following purposes:

• Responding to inquiries and providing requested services
• Preparing quotes, invoices, and project agreements
• Delivering, testing, and maintaining websites and applications
• Sending project updates, invoices, and service notifications
• Improving our website, services, and user experience
• Processing subscription renewals, hosting, and subdomain provisioning
• Complying with legal obligations and resolving disputes
• Preventing fraud, abuse, and unauthorized access

3. Legal Basis for Processing

We process your data based on one or more of the following grounds:

• Contractual necessity: To perform services you have requested
• Legitimate interests: To operate and improve our business, provided your rights are not overridden
• Consent: Where you have given clear consent (e.g., marketing communications)
• Legal obligation: Where required by applicable law

4. Data Sharing & Third Parties

We do not sell your personal data. We may share information with trusted third parties only when necessary:

• Form submission services (e.g., FormSubmit) to process contact form messages
• Hosting providers to store and deliver our website
• Analytics providers (e.g., Google Analytics) for aggregated usage statistics
• Payment processors (including our unified payment gateway for projects and subscriptions)
• Legal authorities when required by law or to protect our rights

All third-party processors are expected to handle data securely and in accordance with applicable privacy standards.

5. Cookies & Analytics

Our website may use cookies and similar technologies to enhance functionality and analyze traffic. Google Analytics may collect anonymized usage data including pages viewed and session duration. You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

• Inquiry data: Up to 24 months unless a project relationship is established
• Client project data: Duration of the project plus up to 3 years for legal and support purposes
• Financial records: As required by applicable tax and accounting laws
• Analytics data: As configured in our analytics platform (typically 14–26 months)

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict certain processing activities
• Withdraw consent where processing is consent-based
• Request a copy of your data in a portable format

To exercise any of these rights, email info@mabbas.dev. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including secure hosting, access controls, and encrypted connections (HTTPS). However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Contact Us

For privacy-related questions or complaints:

MUHAMMAD ABBAS
Software Technology Park Gilgit, Pakistan
Email: info@mabbas.dev
Phone: +92 345 6795382

We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the most recent revision.